Service

Artificial Intelligence
Artificial intelligence applied to real outcomes.

We build artificial intelligence solutions that automate processes, improve service and turn your data into business intelligence.

AI agentsChatbotsAutomationLLMsOpenAIClaude
01 The problem

AI without a defined business problem is cost, not a solution

What usually happens

  • Repetitive tasks, scattered information and overloaded teams — the scenario AI genuinely solves.
  • And the opposite scenario, just as common: wanting to adopt AI without a clearly defined business problem.
  • The outcome of both is the same: time lost, slow answers and data that exists but never becomes a decision.

Signs that this is your case

  • The team answers the same questions over and over.
  • Many activities depend on manual reading, classification or typing.
  • Important information is scattered across documents and systems.
  • Service is slow because the team is at capacity.
  • The data exists, but it is not used in decisions.
  • Repetitive processes grow along with the operation.
02 What we do

The scope of this service.

01

AI agents

Autonomous agents that carry out complex business tasks.

02

Chatbots

Intelligent service integrated into your channels.

03

Automation

Automated flows that remove repetitive manual work.

04

LLMs

Solutions built on large language models.

05

OpenAI, Claude and Gemini

We connect your operation to the leading models on the market.

06

OCR

Intelligent extraction and digitization of documents.

07

Computer vision

Image and video recognition applied to your business.

08

Machine learning

Predictive models that turn data into decisions.

03 Scope

What you get — and what you do not.

The second column is the one almost nobody publishes. It exists because a scope with a declared limit is the only honest way to agree on price and deadline.

Included

  • Assessment of the problem and of AI's viability for it.
  • Proof of concept, when needed.
  • Agent, assistant or automation in production.
  • The integrations included in the scope.
  • Criteria for judging the quality and safety of the answers.
  • Technical and functional documentation.
  • User training.
  • Initial monitoring of the solution.

Not included

  • Token and model API costs.
  • Third-party tool licences.
  • Fixing or fully organizing your data.
  • A guarantee of absolute accuracy.
  • Permanent operation and monitoring without a specific contract.
  • New integrations or features outside the scope.
  • Critical decisions executed without human validation, where validation is required.
04 When not to hire it

When AI is NOT worth it

When the process has clear rules, a predictable outcome and can be solved with traditional automation. It is also not the right call when there is no reliable data, when the volume is small, when the cost outweighs the benefit, or when the decision demands absolute accuracy and deterministic traceability. In those cases we recommend simple automation or a conventional system — and we say so before you spend on AI.

05 Timeline

How long it takes — and what makes it vary.

A proof of concept usually takes 2 to 6 weeks. An integrated, production-ready solution takes 8 to 16 weeks — depending on complexity.

01

Quality, volume and availability of the data.

02

Number of integrations.

03

Complexity of the business process.

04

Level of accuracy expected.

05

Security and data protection requirements.

06

How heavily the solution will be used.

07

Need for human review and monitoring.

06 How a project starts

Before the proposal, the assessment.

Before any proposal, a conversation. That is where we find out whether what you need can be built — and whether we really are the best choice for your case.

The first contact
A free initial conversation. It leads to an assessment, and only then to the scope and the commercial proposal.
Response time
We reply to a first contact within 1 business day.
Engagement model
Fixed scope per project. Improvements and maintenance are contracted separately — they are not buried in the project as a hidden cost.
What we need from you
Someone with decision-making authority, access to the systems and the business rules, answers to our questions, and sign-off on deliveries within the agreed deadlines.
Warranty
The warranty period is set out in the contract and varies by project. It is written down before we start, never agreed afterwards.
07 Frequently asked questions

The questions people
actually ask.

01Will my data be used to train third-party models?+

It depends on the provider and the configuration chosen. The project must use services and contracts compatible with the confidentiality of your data — and that is decided before the first line is written.

02What happens if the AI answers incorrectly?+

The solution can use limits, controlled sources, logging, validation and human review. AI should not decide alone in critical processes — and we design the system from that premise, rather than patching it later.

03Do I need my data organized before we start?+

You need data that is at least accessible and reliable. The initial assessment identifies what needs organizing — and if the answer is that the foundation is missing, we say so.

04How much does it cost to keep the solution running?+

The cost depends on model consumption, infrastructure, integrations, usage volume and monitoring needs. It is a recurring cost, and it enters the calculation from the assessment onwards.

05Will AI replace my team?+

The goal is to reduce repetitive tasks and support people. Replacing roles is not a promise of this project, and we are not going to sell it as one.

06Can we use a private model?+

Yes, when confidentiality, usage volume and budget justify that architecture. When they do not, we say that too.

07How is data protection handled in the project?+

By limiting the data used to what is necessary, controlling access, logging operations and choosing suppliers compatible with the purpose of the processing.

09 Solutions

Where this solution comes from.

A service answers what we do. A solution answers how to fix what is blocking you now. Every page starts from the problem, not from the technology.

Process Automation
Repetitive work leaves the hands of the people who should be deciding. See the solution →
AI Agents
AI that acts inside the process, with limits and a record. See the solution →
10 Other practices

What else we do.

Artificial Intelligence

Shall we talk about
your case?

The first conversation and the preliminary assessment cost nothing. Only then come the scope and the proposal.